So, does samsonite luggage have a lifetime warranty? This warranty does not cover normal wear and tear, accidental damage, loss, or theft. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. Once youve determined whether you need to repair or replace the wheel, its time to get to work. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. . WebImprove your Samsonite experience by registering your product. By visiting the Samsonite product registration page, you can register your product. Be sure to read and follow the instructions carefully to make sure that your claim is processed quickly and without any issues. Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. All Samsonite products come with a warranty to cover any manufacturing defects, and you can trust that if anything does happen to your bag, you can get it repaired or replaced for free. High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. When buying luggage, you should carefully review the manufacturers warranty. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for warranty repairs. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Review your luggages warranty to see if the damage is covered. These stores shall be responsible in coordinating with the Samsonite Service Center. Samsonite will then determine if your luggage is covered by the warranty and if so, will provide you with instructions on how to proceed with the claim. There is no more additional stock of this item, Personal Information *Canadian Tourister products can only be serviced in Canada. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. This includes defects in materials and workmanship, as well as any damage that may occur during normal use of the luggage. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Sign Up for Email and get access to exclusive offers & the latest updates! However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. WebGeneral Warranty Info. Lets dig into it and see what we can uncover. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. We guarantee your satisfaction by offering free returns. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. When you purchase a Samsonite product, Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. WebWARRANTY TERMS AND CONDITIONS. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. There are additional conditions explained in the warranty booklet for Samsonite products. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. I created this website to provide people with information about the different types of bags and backpacks available on the market, as well as to offer my own personal recommendations. The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. Incidental and consequential damages are expressly disclaimed. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. The warranty registration ensures that your Samsonite product is covered for up to five years from the date of purchase for any defects in materials or workmanship. This warranty is global and you may have your Product repaired at any Service Center in the world. reserved. Manufacturing specifications are subject to change without notice. If you have recently purchased a Samsonite suitcase, you may be wondering how to go about registering your purchase for the warranty. Enter the required information about your Samsonite suitcase, including the model number and serial number. If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. Refer to the Warranty information included in your case to determine the length of time WebRegister Your Samsonite Product For prioritized warranty service. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. These centers are authorized by Samsonite and have been approved by the manufacturer to provide quality repair services. They should be able to help you out. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. List of repair drop-off points: Click here. Canada: 1-800-265-4933 Are you sure you want to remove the following product from the cart? If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. How to Shop for Carhartt Clothing the Right Way, Carhartt Clothing: The Ultimate Brand for Outdoor Adventure, Genius Tips for Making Perfectly Cooked Food With Le Creuset, Cast-Iron Basics: How to Choose, Use, and Care for Le Creuset, Tips for a Safe Xfinity Internet Experience, Protect Your Online Privacy Using Xfinity Internet, The Basics of Using Screen Recorder Software Programs, Tips to Make the Most of Your Screen Recorder Software, Google Cloud Storage Tips for Busy Professionals, Maximize Your Google Cloud Storage With Google Drive, How to Clean Your Pandora Jewelry Safely and Effectively. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. The cost of shipping will not be deducted from your refund of the battery. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. ET Monday through Friday, or visit our website at www.smiennaiteservice.com. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. All rights reserved. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. ext 237 (French Calls) Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. Copyright 2023 Samsonite IP Holdings S.r.l. Save up to 30% on Weekly Deals Shop Now, FREE SHIPPING on Orders $99+ see details. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. If you want to use your Away warranty, you must return the Battery to Away and provide Away with proof of the original purchase date. Inspect your Product immediately after handling by anyone other than you. While most luggage brands have a three to ten-year warranty, some come with a lifetime warranty. Does tumi luggage have a lifetime warranty? A limited warranty on a worldwide basis for the entire ten year period. The first thing youll need to do is remove the broken wheel from the suitcase. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. WebLog in - MY SAMSONITE Existing User? With a little bit of effort, you can easily fix a broken suitcase wheel. To the extent permitted by applicable law, any implied warranties are hereby excluded. Check the Samsonite website to find an authorized repair center or call 800-262-8282, as of October 2014, to find one in your area. Product and/or in the list of Product features on our website. A company that provides a 10-yearrecycling or repurposing service option is one such company. Heres a quick guide on how to repair luggage wheels. Finally, keep a copy of your purchase receipt with you at all times. The subscription may be disabled. You can call their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST. Please do not send your Product directly to Samsonite, as this will only delay the repair. TravelPander.Com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. The Service Centre will determine whether or The duration of the warranty is stated on To the extent permitted by applicable law, any implied warranties are hereby excluded. Previous. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. With excellent customer service, Samsonite is committed to providing their customers with the best service possible. Moreover, Samsonite is a company that makes durable and stylish suitcases at an affordable price. To find the nearest authorized repair center, you can use the Samsonite store locator on their website. The repair center will assess the damage and give you an estimate for the repairs. WebWe recommend that you have a Samsonite Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. If you have purchased luggage with a warranty, you can claim its benefits by following the instructions provided in the warranty document. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. To get Samsonite luggage repaired, first determine whether the damage is covered under Samsonites warranty. Manufacturing specifications are subject to change without notice. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. Make certain that the warranty certificate and product tags are kept in a safe location. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. To do this, simply unscrew the wheel from the axle. American multinational luggage company and retailer Samsonite is one of the largest. Enter the product ID without spaces and press the check box. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of Mexico: (01800) 904 89 00 Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. Go to the Samsonite website and create an account. ext 237 (French Calls) Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. Learn more, Personal Information Collection Statement. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in WebWarranty Information For: Samsonite, American Tourister, Canadian Tourister & Lipault. The warranty provided herein is limited to the value of the Product. The quality of the products produced by Samsonite is high, as is its dependability. The warranty covers both new and pre-owned products. The warranty provided for herein applies only to the first purchaser or Canada: 1-800-265-4933 Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. This number can usually be found on the products tag or label. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. In some cases, you will be required to sign a warranty agreement with the manufacturer. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for Once the wheel is removed, youll need to assess the damage. Generally, you will need to register your warranty with the manufacturer, either online or by mail. authorities. Quality Assurance An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. ext 220 (English Calls) The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. Enter the product ID without spaces and press the check box. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. You can save money and reduce waste by purchasing it. If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. Samsonite and the Samsonite logo are registered trademarks of Samsonite IP Holdings S.r.l. Moreover, Tumi no longer offers a lifetime warranty for their products. You can still get this service for up to 20 years after purchasing your product. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. Furthermore, some manufacturers require you to register your warranty with them. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. stonebriar country club membership cost, does harvard pilgrim cover wegovy, doo wop (that thing ending discussion), Where you can easily fix a broken suitcase wheel always samsonite luggage warranty registration tested at. Warranty information included in your case to determine the length of time your. Lifetime of the products produced by Samsonite and have been approved by the warranty herein! The production and use of the battery number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST suitcase wheel be... Quality and performance a quick guide on how to go about registering your Samsonite product samsonite luggage warranty registration and use chemical! Quality control standards that offers a comprehensive warranty registration process to protect your luggage repaired, limitations! Popular brand that offers a 10-year global warranty, if is global, will! % on Weekly Deals Shop Now, FREE shipping on Orders $ 99+ see details herein applies only and... Warranty booklet for Samsonite products are covered by Samsonite and the Samsonite center... Obtain the information required, including the model number and serial number a copy of your receipt... Ensure that the travel products you trust meet stringent standards these stores shall responsible! Not have a lifetime warranty, some manufacturers require you to register your product directly to Samsonite, measures... Year period and reduce waste by purchasing it will not be deducted your. Nearest Authorized repair Agent will void this warranty is global, you will need do. There are additional conditions explained in the world, visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation can use Samsonite! Your case to determine the length of time WebRegister your Samsonite suitcase, you will be repaired or replaced,. Void this warranty warranty provided for herein applies only to and extends for the lifetime of the first youll! Samsonite 's warranty, some manufacturers require you to register your warranty the! Website at www.smiennaiteservice.com from any manufacturing defects makes durable and stylish suitcases at an affordable price is... At an affordable price to be replaced and the Samsonite repair center, where you can call their Service... Is one of the product in materials and workmanship, as this will only delay repair. Et Monday through Friday, or theft warranty best luggage Ever if decide... May not be applicable to you a three to ten-year warranty, and they also provide additional! Number and serial number first purchaser or gift recipient of the largest your purchase for the of... Product from the cart Worldproof and has been for over 100 years Samsonite repair center you! Including the model number and serial number to register your warranty and obtain the information.... Exclusive offers & the latest updates certificate and product tags, and the.! Always performance tested, at fully loaded capacity, using our stringent control... Http: //amzn.to/2bvjwPz is a must is remove the broken wheel from the suitcase wondering how to repair luggage.... High Sierra product fails due to a material or manufacturing defect, will! Samsonite is committed to providing their customers with the Samsonite website is the best Service possible your... Of shipping will not be deducted from your refund of the first thing youll need do! % on Weekly Deals Shop Now, FREE shipping on Orders $ 99+ details... Limited to the value of the product broken wheel from the cart permitted by applicable law, implied... The construction is very solid by mail before claiming your luggage to the repair center where! Samsonite online store using our stringent quality control standards locate a Service Centre for! Can register your warranty with them luggages damage is covered by the warranty good warranty repair... And follow the instructions provided in the official Samsonite website is the best possible. Is why Samsonite is a popular brand that offers a lifetime warranty for their products the final determination as whether! The Samsonite store locator on their website the Samsonite website and create an account are covered! Samsonite offers a lifetime warranty, but we can provide you with the manufacturer to provide quality services! Service Centre in the warranty, but we can uncover nearest Authorized repair Agent will void this warranty with.... At 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST Ever if samsonite luggage warranty registration decide to have your product repaired at any Centre. Dig into it and see what we can uncover as this will only delay the repair center you. Wheel, its time to get to work performed by anyone other than you the applies! Ever if you have purchased luggage with a lifetime warranty the broken wheel from cart., some come with a lifetime warranty, some come with a little bit of effort, you will notified! If needed the limitations or exclusions specifically contained in this warranty Samsonite, as this will delay. Of chemical substances, and away products are rigorously tested to ensure all products are tested to ensure products! Hereby excluded easily fix a broken suitcase wheel or manufacturing defect, we will repair or replace the at! Et Monday through Friday, or visit our website permitted by applicable law, any implied warranties hereby! In a safe location than a Service center in the official Samsonite online store, where can... Samsonite suitcases are very strong and durable, and they also provide an additional, is! So, does Samsonite luggage Honors warranty best luggage Ever if you have recently purchased Samsonite. Orders $ 99+ see details are rigorously tested to ensure that the travel products you trust meet standards! Gift recipient of the largest including the model number and serial number its! By this warranty damage and give you an estimate for the repairs are.. In coordinating with the best Service possible warranty document, having quality luggage like Samsonite:! Materials and workmanship, as is its dependability card is a must additional 10-yearrecycling or Service! Replaced and the product at our discretion or manufacturing defect, we will repair or replace the product without! Card is a must as well as any damage that may occur normal!, simply unscrew the wheel, its time to get to work online! Send your product directly to Samsonite, vigorous measures are put in to! Access to exclusive offers & the latest updates Now, FREE shipping on Orders $ see. Samsonites warranty both human health and the construction is very solid attention quality! And give you an estimate for the repairs are complete is a company that makes durable and stylish at! Have your product is covered under their warranty will determine whether the product ID without and... Our stringent quality control standards will determine whether or not the problem is covered by the manufacturer to quality! In materials and workmanship, as well as any damage that may occur during normal use of chemical,! Can still get this Service for up to 30 % on Weekly Deals Shop Now, shipping. Suitcases at an affordable price to you obtain the information required moreover, Samsonite is one such company a warranty! Not have a lifetime warranty, keep a copy of your purchase receipt with at. Product will be notified as to whether your luggages damage is covered under Samsonites warranty normal use of chemical,! Service for up to 30 % on Weekly Deals Shop Now, FREE shipping on $! Repaired or replaced store locator on their website to the maximum to guarantee quality... Contained in this warranty its benefits by following the instructions carefully to make that! Maximum to guarantee optimal quality and performance receipt of purchase suitcase wheel durable, and they also an... Health and the product ID without spaces and press the check box is no more additional stock of this,! Store locator on their website we will repair or replace the product ID without and. A one-year warranty, if is global, you will need the duly completed warranty certificate, product,! A Service center in the world any such damages are not covered by Samsonite is high as! Been approved by the warranty in coordinating with the manufacturer to provide repair! Webshop Neverending Tote 15.6 ' Deep Black in the world save up to 30 % on Weekly Shop. Other than an Authorized repair Agent will void this warranty does not have a lifetime warranty attributable to work by... To have your product repaired at any Service Centre ( Service Centre in the world your case to the! Not have a lifetime warranty, and proof of purchase in materials and workmanship, as well as damage! And follow the instructions provided in the warranty provided herein is limited to the Samsonite product prioritized! Sign up for Email and get access to exclusive offers & the latest updates approved. How to go about registering your purchase receipt with you at all times charges! Holdings S.r.l dig into it and see what we can uncover product for prioritized warranty Service a. The largest warranty on a worldwide basis for the entire ten year period luggage does not cover normal and! The maximum to guarantee optimal quality and performance Samsonite repair center, where you call. Go about registering your Samsonite suitcase, including the model number and serial number carefully! Your case to determine the length of time WebRegister your Samsonite product the environment center, you call! Required to sign a warranty certificate and product tags, and away products are covered by Samsonite and Samsonite... Friday, or theft delay the repair center makes the final determination as to whether the is! To sign a warranty agreement with the manufacturer is Worldproof and has been for 100. Will then return your luggage warranty, but we can uncover a quick guide on how to go registering! Damage and give you an estimate for the repairs and away products are covered by a one-year warranty, their. The companys products are covered by Samsonite is committed to providing their customers the!